FAQs

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FAQs

Yes! We love partnering with studios, boutiques, and retailers who align with our vision of movement, wellness, and elevated essentials.

Email us at sales@melisoleshive.com with a short introduction to your store, location (physical or online), the products you’re interested in and the amount of products you’d like to order. We’ll get back to you with our wholesale pack and next steps.

We accept major credit cards (Visa, MasterCard, American Express) and PayPal for secure and convenient payments.

We have a low MOQ to support small and independent businesses. Details will be shared once you reach out.

You can reach our friendly customer support team through our Contact Us page, where you’ll find a contact form and our email address. We’re here to assist you with any questions or concerns you may have.

All wholesale orders are shipped from our studio in Manchester, UK. We offer express shipping for local and international orders.

Exclusivity is considered on a case-by-case basis depending on your location, brand alignment, and order volume.

Yes, we offer gift wrapping services for a small additional fee. You can select this option during the checkout process.


Yes! Approved stockists will receive access to our product photos, campaign images, and brand guidelines.

Yes, we offer online ordering with shipping options available. Contact us for more information.

We don’t accept returns on wholesale orders unless the items are damaged or incorrect. Please notify us within 7 days of receiving your order if anything’s wrong.

If an item you’re interested in is currently out of stock, you can sign up for notifications to be alerted when it becomes available again. Just enter your email on the product page, and we’ll notify you as soon as it’s back in stock.

Please contact our customer support team as soon as possible if you need to change your shipping address after placing an order. We’ll do our best to assist you, though changes may be subject to the order’s processing stage.

Any questions or concerns you'd like to ask?

We know you might have a few questions before placing your wholesale or custom order and we’re here to make things easy. Whether you’re curious about our grip sock materials, customisation options, order process, or delivery times, you’ll find all the key details in our FAQs above. If you don’t see the answer you’re looking for, feel free to reach out to us us using our Contact Us page. We’re always happy to help!